Friday, May 21, 2010

Can I be refunded for a crown that doesn't fit properly?

I live in NJ. In March 2006 I had a dentist crown one of my teeth. I thought everything was fine, until I went to a new dentist last week. He took the usual several x-rays of my mouth and found a problem with that crown. Apparently,it isn't covering my molar properly and he said that it is imperative that it be replaced before it causes big problems (a future root canal in that tooth). Can I be refunded the money for that crown from the dentist that did it? Do I have ANY recourse?? I don't have dental insurance so I put the previous charges on my Visa card. What can I do - if anything?!?!

Can I be refunded for a crown that doesn't fit properly?
i would make an appt to go see the dentist who placed the crown, take the x-ray with you, simply show him to him/her and ask if there is anything wrong with it? If he has an actual x-ray that he took after placing the crown and it appears the crown was fitting fine and now it's not (he should show you this), then that is different. However, if he never took an x-ray after he placed it and the crown has an open margin, then he should replace it at no charge. If he says nothing is wrong with it, point to where you were told there was a problem and see what he says. Let him know that you are willing to let him re-do the crown, but he most prob won't give you your money back unless you make a really big fuss. Or if you don't trust him to work on you tell him that you are going to have the crown re-done elsewhere and you think it would be ethically responsible of him to cover the bill of the new crown. Just be diplomatic and understand the details of your treatment; the new dentist may be just trying to make a buck as well, be well informed.
Reply:I understand that things pop up while at the dentist, but routine xrays should've been in the first price they quoted me. I don't have dental insurance so when a routine exam goes from $80 to $236 - I was floored! At least if I knew the cost was $236 I would've been prepared! Report It

Reply:Need more details. First of all, why did you go to a new dentist? Did you move?





Do you feel anything is wrong with the crown? Does your bite feel "off"? Can you go back to the dentist who did the crown and ask him/her to look at it? Is it an open margin issue?





Before you go any further, it would be wise to find out exactly what is wrong with the crown. If it turns out there IS something wrong, the original dentist should make it right with you.
Reply:You need to ask for your ex-rays that were taken at the time.It's been a year and you may have had gum recession.Usually when the crown is cemented permanently,they take an x-ray and keep it in the file.Go get the copy of it and show it to your dentist.If he says that it didn't look good at that time,then take some action.But if the crown looked good back then,but it doesn't now i don't think it's the dentist's fault.Good luck.


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