Monday, May 17, 2010

How do I make a dental complaint?

I had a root canal and crown treatment in Fall 2006. The root canal treatment taking more than six hours to complete.





The crown recently came off, and, consulting a new dentist, she took an x-ray, which showed that there appeared to be a problem with the root canal. She immediately referred me to an endodontist, who, upon examination found that the root canal had not been properly completed in the first place and was too short, and that a piece of a file had been broken off and left in the root.





This repair has cost me $227 out of pocket, and $1,200 of my annual dental insurance allowance, and the crown must now be replace, which will cost even more.





Consequently I am out of pocket, and have used the majority of my annual dental insurance allowance, on a repair, that I should not had to have had.





Please advise how I stand the best chance of getting the dentist who originally performed the work to reimburse me?

How do I make a dental complaint?
Contact the Better Business Bureau.


RN
Reply:go back and talk to your dentist about the findings. Have the endodontist draft his findings in a letter. Go in there with an honest attitude instead of storming the front desk or accusing the dentist. You will get better results this way. You may also have signed an informed consent that may not help you.





if you don't get good results, write back!

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